Most companies perform under expectations due to the rupture between their strategy and daily operations. The model shown below describes the way Pegas understands these linkages, and it represents the basis for our business consulting services. We start with the strategy elaboration and then we translate it into strategic objectives, performance indicators and targets.

We use the strategic plan as a guide, improve the operational processes and assist you with budget preparation to achieve your objectives. We consider the selling process fundamental and this being the reason of why we focus on it. As the strategic initiatives and internal processes are executed, your management team monitors the internal results and external information to measure the success of strategy execution and determine the appropriate adjustments, where applicable.

Pegas' value proposition is Your Trusted Advisor™, we aim to be accepted and recognized by our clients as their trustful advice givers in all management issues their companies face. This is what should you expect when you collaborate with us:

• Every client is unique: their industry, value proposition to their clients, strategy and internal processes. In order to offer value added solutions to our clients, we'll endeavor to know their business in great detail, so that our recommendations consider all their relevant business particularities.

• We guaranty quality for the work we perform and we are willing to prove it: our projects are "money back guaranty", so that if a client is not satisfied with the quality of our services, we'll return the amount of disputed hours.

• We communicate with our clients every step of the way, starting from project scoping until the project results validation and through the implementation of our recommendations accepted by management. We firmly believe in "face to face consulting" through meetings and discussions, as the viable manner to find the true causes for our clients' issues and solutions to remediate them.

• We are there for our clients in the long term, we aim to help them in all phases of a project: from conception to implementation, post-implementation and monitoring.

• We generate lasting changes in our clients' companies; so that solutions recommended today are applicable in the long term and these solutions are linked to the general strategic direction of the company.

• We aim to be "one stop" in management's search for strategic, operational and risk related solutions for issues they confront on a daily basis.